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Usually all orders are processed and shipped within 1-2 working days.
When will my order ship?
Most order ship within 24 hours. After execute an order, we will send tracking number by e-mail, and providing inquiry addresses.
Can you ship to my country?
we can ship to your country.we can ship single item samples or large orders to more than 100 countries.
When will my order arrive?
We'll ship out your order within 1 day since the time we need to confirm your payment,use International Express Service for all deliveries, it takes about 4-7 working days to your door.Additional delays may occur during the months of Oct.- Feb. due to the high demand and heavy load on postal services and Customs.
Easy 14 Day Returns
We're committed to your total satisfaction. If, for any reason, you're not completely happy with your purchase, you can get a full refund of the product price and any associated tax, within 14 business days of receipt of the item(s).
To receive either a credit toward an exchange or a credit on your charge account, please note that all returns and exchanges must be in new, unused or unworn condition with the original tags and stickers attached. Items deemed worn, used, dirty or missing tags will be returned to purchaser at their expense and no refund will be issued. Underwear, Customized and personalized items are not returnable. Since lost return shipments are the responsibility of the customer, be sure to obtain a tracking number from the courier for the return shipment. All transactions are secured. The coachus.us.com website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information (e.g. name, address, telephone number and e-mail address), also referred to herein as "personal information", about you unless you provide it to us voluntarily.